Terms of Sale
Warranty
The standard 3M 5-Year Warranty applies to the Scotchgard™ Paint Protection Film product. Please read the Warranty section of Application Guide for Professional Applicators (PDF) for details.
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"3M warrants that applied Scotchgard Paint Protection Film will be free of defects in materials and manufacture – including yellowing, bubbling, or cracking -- for five (5) years from date of purchase. This warranty does not apply to damage caused by misuse, accident, misapplication, or ordinary wear, nor does it apply to dents caused by physical impact of rocks or road debris. The warranty is provided only to the original purchaser and is not transferable. If there is a breach of this warranty, then 3M will have an installer remove the old film and apply new Scotchgard Paint Protection Film. " "Applicator Warranties. Some installers may choose to offer, on their own behalf, different or additional warranties or remedies, beyond the limited warranty and limited remedy offered by 3M. The installer is responsible for the costs of any different or additional warranties or remedies beyond those described herein. This warranty does not apply to headlight and uncleared film. " |
We guarantee your satisfaction.
We guarantee that you will receive genuine 3M Scotchgard™ Paint Protection Film from NoChip™ Paint Protection Film Products.
We may accept on return, unopened full rolls of film in like-new condition. A 20% restocking fee applies.
Each NoChip™ PPF kit is digitally custom-cut to fit your specific vehicle after your order is placed. For this reason there are no returns allowed on custom-cut products.
3M Scotchgard™ Paint Protection Film is a very high-quality product that passes a number of quality control inspections before it reaches the consumer. Our professional production technicians quality inspect both the 3M film prior to digital production of your kit, and the final result before shipping to you. Product defects are very rare, so you can be confident of a high-quality product when your order arrives.
If a product or kit is defective, we will gladly exchange any defective product. All defective items must be reported within 7 days of receiving the product. Customers must contact us before returning any item.
Please inspect your kit upon receipt. We recommend you compare it to your vehicle and the layout PDF, and test-fit it on a clean and dry vehicle, prior to installation. If you feel you have received the wrong kit, you must contact us immediately prior to installation.
Taxes
Taxes are applicable within Canada and will be added to the order total as follows:
- Ontario Residents: 13% HST
- All Other Canadian Provinces & Territories: Applicable GST or HST in your jurisdiction.
Shipping Cost, Policy & Delivery Time - Canada
- Shipping is flat rate $10 to addresses in Canada, FREE over $125.00
- Shipping is normally by Canada Post Expedited Parcel for most items.
- Orders normally ship within 2 Business days of receiving cleared payment.
- You will be automatically notified that your order has shipped.
- You will automatically receive an e-mail with tracking information.
- Your order will be insured for its full value.
- Canada Post provides delivery confirmation and the ability to track your items online from start to finish.
- Canada Post Delivery Standard is: Local – 1 day, Regional – 1 up to 3 days, National – 2 up to 7 business days.
- Small and Light Single-item orders like Squeegees, or Door Edge Film ship regular post for FREE. While inexpensive, please be prepared to exercise patience for your order to arrive. When you orders ships by Small Packet – Air or by a similar Canada Post service within Canada, this means your order goes with the regular mail and has NO insurance or on-line tracking available.
- Shipping upgrades are available. Please contact us, or add a note in your SHOPPING CART prior to checkout asking us to upgrade your shipping. We will be happy to give you a quotation on the options available. Express Post and Priority Courier are Canada Post upgrade options. We can also ship FedEx or UPS Courier on request.
Shipping Cost, Policy & Delivery Time - USA
- Shipping is flat rate $15 to addresses in the USA, FREE over $125.00.
- Shipping is normally by Canada Post Expedited Parcel - USA for most items through Canada Post & United States Postal Service.
- Orders normally ship within 2 Business days of receiving cleared payment.
- Delivery standard is 4 up to 7 business days.
- You will be automatically notified that your order has shipped.
- You will automatically receive an e-mail with tracking information.
- Your order will be insured for its full value.
- Shipping upgrades are available. Please contact us, or add a note in your SHOPPING CART prior to checkout asking us to upgrade your shipping. We will be happy to give you a quotation on the options available. Express Post and Priority Courier are Canada Post upgrade options. We can also ship FedEx or UPS Courier on request.
- eBay Store customers in the USA who purchase Small and Light Single-item orders may choose either Small Packet USA – Air (Delivery Standards is 5 to 8 business days), or upgrade to Tracked Packet - USA for Delivery in 4 - 7 days to the United States.
- When your orders ships by Small Packet USA - Air this means your order goes with the regular mail and has NO insurance or on-line tracking available.
- When you upgrade to Tracked Packet - USA, delivery confirmation, the ability to track your items online and coverage of up to $100 for loss or damage are included in the upgrade.
Shipping Cost, Policy & Delivery Time - International
We sell internationally!
- Shipping is normally by Canada Post Xpresspost International Service with tracking and insurance for the full value of your order. Delivery standard is 4-6 days.
- There are a wide variety of international shipping options available. In most cases you will want to be able to insure and track your order. Since Shipping costs and standards vary by destination country, please contact us prior to placing your order to discuss your needs.
- FedEx, UPS, and Canada Post Courier upgrades are available. Please contact us for a quotation.
- International eBay Store customers are presented with a number of shipping options on eBay. Not all shipping options include insurance and tracking. Some options limit insurance coverage for loss or damage to a maximum of $100.00. While we will ship your order in a timely manner and notify that your order has shipped promptly, please be aware that when you choose an inexpensive shipping option you must understand and accept the risk and time involved.
- Xpresspost International Service - Delivery standard is 4-6 days. Includes tracking and insurance.
- International Parcel - International Parcel service is an economical means of shipping parcels by Air or Surface. Maximum amount eligible for refund is $100.00 and tracking is generally not available.
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Tracked Packet - International service is available to Australia, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Ireland, Latvia, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Singapore, Spain, Sweden, Switzerland, and United Kingdom. Delivery standard is 6 - 10 days. Delivery confirmation and the ability to track your items online and coverage of up to $100 for loss or damage are included.
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International Air Small Packets. Delivery standard is 6 - 10 days. You order goes with the regular letter mail, with no real-time tracking available.
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International Surface Small Packets. Delivery can take 4-6 weeks. You order goes with the regular letter mail, with no real-time tracking available. If you choose this service, please be prepared to exercise patience for your order to arrive. You order goes with the regular letter mail.
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges if applicable are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
- These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
- We do not mark merchandise values below value or mark items as 'gifts' - Canadian and International government regulations prohibit such behavior.
Thank you for choosing NoChip™ Paint Protection Film Products and Genuine 3M Scotchgard™ Paint Protection Film. We appreciate your business!
